What is WI TeleHealth Services: Wisconsin TeleHealth Services, or telemedicine, is a way for older adults to receive medical care remotely using a digital device like a smartphone or computer. Telehealth can be a convenient and cost-effective way for older adults to receive care. It can also help those with mobility or transportation limitations who may have difficulty getting to a doctor's office. Telehealth can be used for a variety of care, including: Lab test or x-ray results Mental health treatment Recurring conditions like migraines or urinary tract infections Skin conditions Prescription management Urgent care issues like colds, coughs, and stomach aches During the COVID-19 pandemic, telehealth has been used in both home and long-term care settings. In long-term care settings, telehealth has been used to provide collaborative support for getting advice from multiple specialists. Telehealth can also help reduce caregiver burnout. Caregivers don't have to drive patients to and from in-person appointments, which frees them up to attend to other responsibilities. To use telehealth, seniors can: Provide access to a device Make a virtual appointment in the doctor's online patient portal or app Practice online safety Prepare for a medical exam. Pick up medications. Provide assistive technology.