EMENAC CALL CENTER SERVICES

experience expertise on each step

Our agents make a difference 24/7 all year, by bridging the communication gap between businesses and their customers to ensure a positive experience for everyone.

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Ronald Richards

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Ander Goodger

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Social Media Support

In this competitive digital age, it is vital to have a team that is an expert in driving the customer traffic towards your channels. That’s our agents! Call us today to learn more.

Virtual Assistant

Our VAs are extremely skilled professionals who are equipped to handle various tasks and industries. They provide customized solutions to meet the specific needs of clients, and are available 24/7!

Answering Service 24/7

We act as a bridge between your company and customers ensuring that all your calls are answered promptly and professionally. Letting you focus on core operations, we enhance customer satisfaction.

Virtual Receptionist

Our virtual receptionists introduce unparalleled efficiency to your business. They assist you to save precious time and resources as they provide customized and professional experience to each caller.

Email Customer Support ​

Our agents enable you to improve your customer support via emails by resolving issues efficiently and effectively. They keep a polite tone while working hard to resolve any issues that may arise.

Live Chat Support

We provide skilled professionals who improve customer experience through personalized assistance. They help you build strong relationships with your customers.

Call Center Solution

Our call center services range from administrative to technical. Our experts are available 24/7 to cater to you and your customers. Call us today to discover more!

CRM

Our skilled agents analyze customer feedback to help modify your business according to customers’ preferences. This ensures brand loyalty and an ever-growing customer base.

24/7 expertise

Our Services​

Our qualified agents handle your confused or frustrated customers with such professional care that leaves them with nothing but praise for your company. Not only is their return to your business guaranteed, but they also bring in new customers through word of mouth.

Grow your business by retaining old customers and acquiring new ones through our exemplary services. Emenac CCS offers very economical packages for exceptional services that go way beyond the cost justification. 

Answering Service 24/7

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Virtual Assistant

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Social Media Support

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Virtual Receptionist

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Email Customer Support ​

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Live Chat Support

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Call Center Solution

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

CRM

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company.

Emenac CCS - the Most Trusted Contact Center Company in the United States

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Our Commitment

Our dedication to meet expectations and drive home a professional image is creating new success stories. We assist businesses to uplift their brand reputation by providing exemplary contact center services. Our fully trained call center agents are committed to meet sales targets and elevate customers’ experience.

Our History

We have witnessed the growth of thousands of businesses from local to international scale relying on our superb contact center services. We feel proud and honored that these businesses are still partnered with us after all these years. With more than a decade of serving diverse types of industries, we provide companies new benchmarks of success.

Our Vision

To revamp the level of customer expectations with call center services, we’ve taken the initiative to provide exemplary facilities. We have handpicked the most competent and professional customer support agents and further train them about specific industries. Our particular service ensures maximum perks are provided at unbelievable low prices.

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efficient service

Emenac CCS Provides 24/7 Brilliance

We offer expert outsourcing solutions to enhance your company's revenue, reputation, and customer satisfaction, allowing you to focus on core functions.

unique features

Customer Service That Excels

In today’s competitive age, providing outstanding customer service is crucial for gaining an edge over other companies. Emenac CCS provides unique features to give you the upper hand.

our industries

Exceptional call center service for various industries

Our dedicated answering service teams, steeped in industry wisdom, ensure our agents adeptly cater to your clientele with seasoned expertise and unwavering commitment.

Home Services

Our professionals work with homeowners, planners, and builders

Health Care

We assists medical practitioners to provide better health care

Real Estate

Our agents reduce stress related to selling, buying, and listing properties

Technology

Excellent team is available 24/7 to your customers for technical support

Retail Services​

We help retailers grow their business by improving customer experiences​

E-Commerce​

Our professionals help you grow your e-commerce business exponentially​

Finance​

Hire us to get remarkable coverage for your financial services​

Media & Marketing

Stay updated with the evolving digital age with our team of experts.

Travel & Tourism

Trust our agents to arrange an unforgettable trip for your customers

Food & Beverage

Hire our competent team for the fast-paced food & beverage industry

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Explore For The Latest News And Industry Insights…

The old saying, “First impression is Last Impression” is true, especially in customer service operations. Because the initial interaction sets the tone to make or break the entire customer experience. Thus, it is important to choose the right greeting means to please the customer to start a conversation. Beyond impressions, customer service greeting phrases also […]

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As the well-known industries head in the future, emerging call center technologies are considered more crucial than before. Emerging technologies not only improve business operations but also enhance efficiency and productivity as well. These technologies include chatbots, NLP, cloud-based software, and much more. According to market research, the global contact center software market is expected […]

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Providing call center service during the Easter season can bring lots of challenges and opportunities to grow your business.  During the holiday season, it becomes a hard task to run successful operations along with exceptional call center service to meet customers’ demands. From staff performance to the overall success of the business, you need to […]

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Need to scale your business operation through calls? Order-taking service refers to inbound and outbound call center services, allowing to place their order online or over the phone. Order-taking service plays a significant role in saving time and effort for customers. Indeed, efficient customer service is like fuel to keep your business running. As per […]

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What Our Happy Clients Say About Us

Emenac CCS is one of the best call center services in the USA because we value your customers like our own. Employ our services and start connecting with your customers like never before.

Humanized services

Enable Better Customer Experiences with Us

Record Maintenance

Enjoy each caller’s details with well sorted data. We maintain records of every call ensuring security and efficiency

Local US Accent

Our US-based agents are locals with American accents, easily understood by your callers, maintaining a good conversation

Inbound/Outbound Calls

Generating leads by cold calling and answering calls to appease your customers—we offer one stop solution to all needs

Crystal Clear Sound

Our latest technology and experience to control pitch of voice for a crystal clear sound, makes us a reliable call-center

24/7 Live Phone Answering

To ensure satisfaction and non-stop operations, our trained and skillful live agents are available 24/7/365

Regular Agent Training

To keep up-to-date with new techniques and policy updates, we provide regular training to our telephone agents

Data Collection

We keep record of every caller and all data to provide efficient service. This record is available only to the client for evaluation

Team Coordination

Keeping a lively, work-conducive environment, all our teams work in coordination to provide our clients with the best service!

Individualized Service

Our customized services empower you to fulfill all your individual necessities. we tailor our service according to every business

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